Privacy Policy

Effective date:

This Privacy Policy explains how CleverData ("we", "us", "our") collects, uses, shares, and protects information when you visit our website or use our Services. This policy should be read together with our Terms & Conditions.

1. Information we collect

  • Contact & business information: name, company name, email, phone number, location, and your inquiry details when you contact us.
  • Usage information: basic analytics such as pages visited, device/browser info, and approximate location (if enabled) to improve the website.
  • Customer Data: business data uploaded/entered/integrated into CleverData by the Customer (e.g., sales, stock, production, finance), as part of providing the Services.

2. How we use information

  • To respond to queries, schedule sessions, and provide quotations/proposals.
  • To configure, deliver, and support the Services and requested modules.
  • To improve product features, user experience, and service quality.
  • To maintain security, prevent abuse, and comply with legal obligations.

3. Legal basis (where applicable)

Depending on context and applicable law, we process information based on consent, performance of a contract, legitimate interests (such as product improvement and fraud prevention), and legal obligations.

4. Sharing of information

We do not sell personal data. We may share information with:

  • Service providers who help us operate the Services (hosting, email delivery, support tooling), under appropriate confidentiality and security obligations.
  • Customer-designated third parties for integrations or implementation support, with Customer instruction.
  • Legal and compliance where required by law or to protect rights, safety, and security.

5. Data security

We implement reasonable safeguards to protect information. No method of transmission or storage is 100% secure, but we use practical controls aligned with enterprise expectations (access controls, least privilege, and secure development practices).

6. Data retention

  • Website inquiries are retained as long as needed to respond and manage the relationship, and for legal/accounting needs.
  • Customer Data retention is governed by the contract/Order Form and Customer instructions, subject to legal requirements.

7. Cookies and analytics

We may use cookies or similar technologies to improve the website experience and measure performance. You can control cookies through your browser settings. If we implement additional tracking tools, we will update this page accordingly.

8. Your choices and rights

Subject to applicable laws, you may request access, correction, deletion, or a copy of your personal information. For Customer Data, requests should be routed through your organization’s authorized admin, since the Customer controls that data.

9. Cross-border transfers

If information is processed outside your country, we take steps intended to ensure appropriate protection (contractual safeguards and security controls), subject to applicable laws.

10. Children’s privacy

The Services are not intended for children. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy periodically. We will post the latest version on this page with a revised effective date.

12. Contact

CleverData
NEXUS Thuravoor, NRA285, Thuravoor PO, Cherthala, Kerala, India. PIN: 688532
Phone: +91 90610 02100 | Email: business@cleverdata.in
GSTIN: 32DQCPS5469C1ZT